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Home to School Transport For Pupils with Special Educational Needs

The SEN Home to School Transport Team is based in Newton Road Depot, L13 3HS.  Direct telephone numbers to the team are 233 6511 and 233 6513.  The team has a general email address for contact: SEN.Transport@liverpool.gov.uk 

Liverpool City Council has strict criteria which determine a pupil’s eligibility for Home to School Transport.  The criteria are available in the document ‘Home to School Transport Policy 2015/16 Onwards’.  The policy applies to pupils and students with special educational needs who are up to 18 years old on 1st September of the applicable academic year.  Separate arrangements apply to those who are aged 19-25 who hold an Education Health Care Plan and are remaining in education.  Transport  arrangements for eligible Students aged 19-25 are made through Adult Services and will be discussed either at the Transition Review held as the student moves to Adult Services, or through a Social Work Assessment.  For Further information, please see the document ‘Adult Services and Health.  Transport Eligibility Criteria Policy’ or telephone the Adult Careline on 233 3019. 

Referrals for an assessment of eligibility for Home to School Transport aged 18 or under may be made via a school or the SEN Placement and Assessment Service or by completion of the Application Form for Home to School Transport.  All referrals should be made to the Transport Team using the above contact details and referrals will be considered within five working days of receipt.

Should an application for transport be declined, a parent/carer may appeal this decision. Details of how to appeal are contained in the documents section on this page under "how to appeal against a decision".     

Pupils deemed eligible for Home to School Transport will be offered one planned journey to and from school at normal school opening and closing times.  Transport will be in the form of:

  •  A bus pass (except in cases where a pupil receives a free bus pass issued to eligible pupils by Merseytravel and the time restrictions applied to the pass will facilitate attendance).
  • Minibus or taxi transport.
  • The City Council can provide financial assistance of £3.00 per day to parents/carers of eligible pupils who wish to make their own arrangements. 
  •   Accessible minibuses and taxis will be made available for eligible pupils who require this form of transport. 
  • The City Council will provide specialist seating and restraints for eligible pupils if required. 
  • Travel training to support eligible pupils travel independently to and from school.*

Passenger Assistants are allocated to vehicles where it has been identified that pupils require supervision during the journeys to and from school.  All passenger assistants and drivers working on the Home to School Transport Contract are required to have a satisfactory Disclosure Check at enhanced level. 

Further information on the Home to School Transport Service is available in the Handbook ‘Home to School Transport for Children with Special Educational or Other Needs’. 

Home to School Transport For Non SEN Pupils With Temporary Disabilities

Short term transport may be considered where a pupil has a short term medical incapacity which prevents the pupil from either walking to school or using public transport.  Medical evidence must be provided to confirm that the pupil is unable to travel independently and in these cases the provision will not normally be agreed to exceed one school term unless there are exceptional circumstances.

Home to School Transport For Non SEN Pupils with Long Term Disabilities

Applications for home to school transport for pupils who may not have special educational needs, but who may be unable to complete the journey to and from school by walking or using public transport through a long term medical incapacity, will be considered as a stage 1 appeal by the Travel Support Review Panel. Parents / Carers will be required to produce medical evidence to support the application. To apply for a referral to the panel, the parent / carer should complete an Appeal Form and submit this to the Principal Officer in the Transport Office. The parent / carer will be notified of the panel's decision in writing and the relevant extract from the minutes of the panel will be included in the letter. Should the parent / carer disagree with the decision, details on how to progress to a stage 2 appeal are contained in "How to appeal against a decision" in the documents section of this page.

Concessionary Travel Passes Issued by Merseytravel

In certain circumstances, pupils and students with special educational needs may be eligible to receive a concessionary travel pass from Merseytravel.  For further information on these passes and to make an application, please contact Merseytravel on 0151 236 6056 or call into your nearest Merseytravel Centre. 

Additional Information Documents/Forms

Additional documents and forms referred to in the general information on home to school transport are available to view in the links and lists on this page.

Independent Travel Training

The Independent Travel Training (ITT) service offers children and young people who have Special Educational Needs & Disabilities (SEND) with a set of essential skills, enabling them to travel independently to and from school and college.  

It is open to young people aged 18 years (by the 31st August) and under who are eligible for SEN Transport.  This service promotes independence, increases confidence, improves social skills and opens up routes to further education, employment and leisure.

Each personalised training programme is flexible to meet their needs and is authorised by parents/carers.  It will allow students to learn at their own individual pace.   Training/support is gradually phased out until the individual feels competent enough to carry out the journey from home to their place of education and return.

Making a referral

Students will be referred to the ITT service by SEN Services, schools, colleges, parents/carers and other agencies.  All of these services will be able to identify the students who may benefit from travel training.

To refer a young person on to the Independent Travel Training scheme, please click on the link on the right hand side of this page and complete the referral form.

Alternatively, you can request for a form to be sent to you via post or email, by contacting us at itt@liverpool.gov.uk or 0151 225 6046/6040

Programme Contents

The travel training programme will cover various topics depending on the needs of the student. It will include:

  • personal & community safety
  • coping with traffic and road safety
  • classroom sessions
  • one to one coaching
  • confidence in using buses and/or trains
  • safe walking routes
  • journey planning and what you need to take with you
  • identification of landmarks
  • how to use timetables and visual aids
  • buying tickets
  • develop coping strategies including ‘what if’ scenarios
  • where to get help
  • money skills

A detailed personal journey plan is produced for each individual pupil in a format that is appropriate for him/her.

Once the training is complete, the student will be presented with a certificate in recognition of the fundamental life skills they have gained and the hard work they put into the training. We will continue to evaluate and assess the student after the training and are able to offer ongoing support.


Independent Travel Training offers many benefits to the student as it;

  • Promotes independence and enables students to access social activities
  • Increases confidence and helps them to feel safer in their community
  • Helps to improve social skills and maintain relationships
  • Opens up many routes to further education, employment or leisure


Summary of Travel Training Process


  • Assessment of Trainee
  • Route Assessment
  • Initial skills
  • Accompanied Travel
  • Repetition & shadowing
  • Independent Travel
  • Independent Travel Training Training Film - Liverpool