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Advice & Information

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Appeals

Find out more information in this section about appeals to the Tribunal in relation to Disability Discrimination or the Education, Health and Care Plan, as well as school admission and exclusion appeals.

Complaints

How to Make a Complaint Early Years Providers and Schools Early Years All registered childcare providers have to have a complaints procedure. For childcare provision that is registered with Ofsted any concerns should first be raised with the manager or provider. For complaints in writing…

Complaints, Disagreements, Mediation & Tribunal

Disagreement Resolution Service This service has been commissioned  to help parents  and young people to resolve: disagreements about any part of special educational needs provision for the child or young person disagreements relating to the health and social care parts of the Education, Health and Care…

Domestic Abuse and Honour Based Violence (HBV) Guidance for Professionals

As I’m sure you are all aware, Domestic Abuse during the lockdown is a very real concern, and family members will be at an increased risk.  We need to ensure that we are proactive in asking appropriate and safe questions while families are in lockdown. …

How to get Support

This section gives you more information on some of the different ways you can get support, try to resolve any disagreements you might have and, if necessary, make a complaint. The options to select are: Information, Advice and Support Service The Information, Advice and Support…

Information, Advice and Support Service

The Local Authority have a duty to provide impartial and confidential information, advice and support to children and young people with special educational needs and parents of children and young people with special educational needs. This is around their special educational needs or disability and any…

Internet Safety for Children and Young People

The internet is an exciting place for young people to learn, get advice and chat with friends. As we use the internet for so many different things it makes sense to 'stay safe' online just as you would in the real world. Here are some…

SEN & Disability Appeals to Tribunal

Appealing to the Tribunal The Role of the Tribunal The First-tier Tribunal (SEN and Disability) is overseen by Her Majesty’s Courts and Tribunals Service. It hears appeals against decisions made by local authorities in England about children and young people’s Education, Health and Care needs…

SEND Support & EHCP

SEND Support and the Graduated Approach   Liverpool has introduced the SEND Graduated Approach Handbook which guides educational settings on the expectations and guides them on how to identify, plan and deliver support and provision to meet needs of children and young people as stated in the SEND…

Single Route of Redress – SEND Tribunal Extended Powers

What is the outcome of the National Trial? The National Trial commenced from April 2018 to August 2021 testing the extended powers for the SEND Tribunal. The department commissioned an independent evaluation of the National Trial which found broadly positive evidence in support of the…