Offer 24 hour support and advice on how to overcome addiction as well as offering advice on where to obtain treatments and how to cope with addiction including alcoholism, drugs and behavioural addictions. All staff are trained addiction counsellors as well as being in recovery from addiction themselves. They have knowledge and experience of addiction recovery across all therapies and treatments, and are impartial in their advice. They do not condone any one particular route to recovery such as clinical, peer-led or religious, but rather offer advice that suits the individual’s addiction problems and offer tailored advice.