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YPAS - Information Advice and Guidance (IAG)

What is IAG?

Practical one to one support for children and young people aged 10—25 with a wide range of needs.

About IAG

The aim of IAG is to support young people to set goals, helping them to break down any barriers or challenges that they face by focusing on enhancing positive mental health, confidence, self-esteem and overall wellbeing.  

How will this service help me?

You will be able to sit and discuss what support you would like, it could be support around housing, exams, career, relationships etc.  You can set a goal for the things you want to change and will work together with the practitioner to plan how you can make those changes.

We are linked in with a range of other services across the city, so if you require any further, or tailored support we will be able to signpost you to the right service and in many cases be able to complete a referral form with you to assist with the transition between services.  IAG workers will also be able to be an advocate for you, with your consent to speak on your behalf to other services and individuals.

Parent IAG is a goal based intervention which you will discuss with your Parent Practitioner.  Contact YPAS to make a referral.

Who to contact

Contact Name
Young Person's Advisory Service (YPAS)

Where to go

Young Person's Advisory Service (YPAS)
36, Bolton Street
L3 5LX

We have 3 Community hubs across Liverpool:

  • YPAS Central Hub 36 Bolton Street, Liverpool, L3 5LX
  • YPAS Plus North Hub Croxdale Road West, Liverpool, L14 8YA
  • YPAS Plus South Hub Lyndene Road, Liverpool, L25 1NG

Time / Date Details

When is it on
We offer appointments and open access, drop in groups. Please see our website for the latest opening information

Other Details


Other notes

YPAS is a Merseyside based Charity, Established in 1966. We serve a population of over 150,000 children and young people. We support children and young people aged 5 – 25 years  and families to address their mental health and emotional well-being difficulties.

YPAS is a Youth Information Advice and Counselling Service (YIACS) that provides free, accessible and age-appropriate support to young people with a wide range of issues. YIACS are driven by the needs of children and young people.

Our services are delivered across Merseyside in venues that include, primary and secondary schools, our three locality community hubs, GP surgeries, and education settings etc.

Our therapy Service provides a wide range of counselling and psychotherapy interventions designed to help address those issues that impact mental health and emotional wellbeing. Common presenting issues include: anxiety, depression, bullying, self-harm, bereavement, sexual abuse, family-related issues, emotional abuse, neglect, bereavement, grief, loss, domestic violence, hearing voices, etc.

Our wellbeing Service provides a wide range of support and low intensity evidence based interventions designed to address the impact of mental health and emotional wellbeing. The service also provides open access groups, drop-in activities and information, advice and guidance. Common presenting issues include: anger, isolation, confidence, self-esteem, family- related issues, education, housing, benefits, etc. In addition the service provides targeted support to LGBTQ+ young people who are exploring their sexuality and/or gender identity.

Local Offer

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