Liverpool City Council: Children's Social Care

Liverpool's social care contact service

Liverpool Corporate Contact Centre is open 9am-5pm, Monday to Friday for social care enquiries and referrals for children and families. If you have an urgent new concern about a child, your call will be re-directed to our Emergency Duty Team (EDT) which operates from 4.30pm until 8am and all day on Saturday, Sunday and Bank Holidays.

Liverpool Children's Advice and Support Service (CASS)

We can help with all issues relating to children and families. We respond to enquiries and referrals from the public and professionals and we can offer advice about all aspects of child welfare.

Contact us

If you feel that:

• A child needs protection. If you feel that a child is suffering harm, neglect or abuse, we can investigate and act to protect the child

• A family is under stress. We can offer support and advice and help families access support from other services

• A child is seriously ill or disabled. We can arrange an assessment of the child's and family's needs and provide support

• You want to find out more about fostering and adoption. We can provide information directly, or put you in touch with experienced fostering and adoption social workers who can offer you advice

To email, use the contact page via the website link below.

If you are a professional, you make an online referral here for Children.