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Hourglass (Safer Ageing) - previously Action on Elder Abuse

Hourglass works across the UK supporting victims of abuse, those concerned about an older person, families, carers and practitioners. 

The Hourglass mission is simple: end the harm, abuse and exploitation of older people in the UK. 

 We have nearly 30 years’ experience and over that time our work has touched tens of thousands of people, it’s shaped government policy and amplified the issue in national press. That’s why Hourglass is so vital. 

 As the UK’s only charity focused on the abuse and neglect of older people, we staff a free-to-call helpline. It’s an absolute lifeline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect. 

 

Our helpline and chatbot are available 24/7. All other services are open Monday to Friday, 9am to 5pm. 

 

Who to contact

Contact Name
Helpline
Telephone
E-mail
helpline@wearehourglass.org
Website
Hourglass Website

Where to go

Address
Office 8, Unit 5 Stour Valley Business Centre
Brundon Lane
Sudbury Suffolk
Sufflolk
Postcode
CO10 7GB
Notes

Our address is for postal purposes, we offer a nationwide service.

Time / Date Details

When is it on
Our helpline and chatbot are available 24/7. All other services are open Monday to Friday, 9am to 5pm.
Time of day
Afternoon
Evening
Morning
Session Information
Our helpline and chatbot are available 24/7. All other services are open Monday to Friday
9am to 5pm.

Other Details

Costs

Please contact provider for cost details.

Availability

Referral required
No
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